Shipping Policy
Thank you for shopping with HocusPocusHavoc!
We’re excited to deliver your spooky and magical finds right to your door.
Below you’ll find everything you need to know about our shipping process.
🌍 Where We Ship
We currently ship to most countries worldwide, including the United States, Canada, the United Kingdom, Australia, and select international locations.
If your country isn’t available at checkout, please contact us at help@hocuspocushavoc.shop and we’ll see if we can help.
📦 Order Processing Time
| Stage | Timeframe | Details |
|---|---|---|
| Order Verification & Processing | 1–3 Business Days | Orders are reviewed, confirmed, and sent to our fulfillment center. |
| Packaging & Dispatch | 1–2 Business Days | Items are securely packed and prepared for international shipment. |
| Total Processing Time | 2–5 Business Days | Before your order ships out. |
🚀 Estimated Delivery Time
| Region | Estimated Delivery Time | Carrier / Notes |
|---|---|---|
| United States | 7–10 Business Days | Standard tracked shipping |
| Canada | 7–12 Business Days | Standard tracked shipping |
| United Kingdom | 7–10 Business Days | Royal Mail / Local courier |
| Australia | 7–12 Business Days | AusPost / Local courier |
| Rest of World | 10–15 Business Days | Varies by destination |
⚠️ Please note: shipping times are estimates only and may vary due to high demand (e.g., Halloween season), customs delays, or factors beyond our control.
🎃 Tracking Your Order
Once your order has been shipped, you’ll receive a tracking link via email within a few days.
You can use this link to monitor your shipment’s progress anytime.
If you haven’t received your tracking info after 5 business days, please reach out to us at help@hocuspocushavoc.shop.
🕐 Delayed or Lost Packages
If your order hasn’t arrived within 30 days from the shipping date, please contact us.
We’ll work directly with our logistics partners (via Zendrop) to locate or replace your order at no cost to you.
🌫️ Customs, Duties & Taxes
International orders may be subject to customs fees or import taxes depending on your location.
These charges (if applicable) are not covered by HocusPocus.shop and must be paid by the customer.
📩 Need Help?
If you have any questions about shipping or delivery times, contact us at:
📧 help@hocuspocushavoc.shop
We typically reply within 24 hours!